Privacy Policy

Effective Date: 27 April 2025

1. Introduction

Highland Marketing (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.highlandmarketing.co.uk.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information:
  Name, email address, phone number, company name, and other contact details you provide to us.

• Technical Data:
  IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

• Usage Data:
  Information about how you use our website, products, and services.

• Marketing and Communications Data:
  Your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Your Information

We use various methods to collect data from and about you, including:

• Direct Interactions:
  You provide data by filling in forms, contacting us by phone, email, or through our website.

• Automated Technologies:
  As you interact with our website, we automatically collect Technical Data using cookies, server logs, and other similar technologies.

• Third Parties:
  We may receive personal data about you from third-party analytics providers such as Google, and marketing or advertising networks.

4. How We Use Your Information

We will only use your personal data when the law allows us to, including:

• To provide and maintain our website and services.

• To manage our relationship with you (for example, responding to enquiries).

• To improve our website, products, and customer experiences.

• To administer and protect our business and website.

• To deliver relevant website content and marketing to you.

• To comply with legal obligations.

We do not sell, rent, or trade your personal information.

5. Disclosure of Your Information

We may share your information with:

• Service providers who assist us in delivering our website and services (e.g., IT services, hosting providers).

• Professional advisers including lawyers, bankers, auditors, and insurers.

• Government bodies where required to report processing activities.

• Third parties to whom we may sell, transfer, or merge parts of our business.

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorisation.

In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

When your data is no longer needed, it will be securely deleted or anonymised.

8. Your Legal Rights

Under data protection laws, you have rights regarding your personal data, including:

• The right to access the personal data we hold about you.

• The right to request correction of any inaccurate data.

• The right to request erasure of your data (“the right to be forgotten”).

• The right to object to processing or request restriction.

• The right to withdraw consent where we rely on consent to process your data.

• The right to complain to the Information Commissioner’s Office (ICO).

If you wish to exercise any of these rights, please contact us at info@highlandmarketing.co.uk.

9. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide you with a good experience when you browse our website and allows us to improve our site.

For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to keep informed of updates.

This version was last updated on 27 April 2025.

12. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact:

Highland Marketing
Email: info@highlandmarketing.co.uk
Website: www.highlandmarketing.co.uk

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